Get 1 free mini set or 30 ml glossy paint for every $30 purchase. Buy more get more free!

English Chinese

Customer Service

Shipping & Delivery
The delivery charge is on S$8 per order basis. You can enjoy free local delivery if your purchase is over S$80. In general we are able to deliver products in 1~2 days either to your residence or office address regardless weekend or public holiday if they are in-stock. Otherwise it may take 3 weeks. We can provide overseas postage information upon your inquiry. It is recommended to specify office address if you don't want to rush home in the evening. So that you can receive parcel timely. Do feel free to drop us message via contact form.
Privacy & Security
Every purchase on this site is private and secure.
Returns & Replacements
If you want to change other items after order confirmation, pls contact us asap, we are flexiable for your choice.
If you want to change other items after delivery, you can change other items but you must bear delivery charge.
If you receive a defective item and report to us within 3 days of delivery, we can replace with other same like of item for free. However you have to provide us with the convinced snapshot.
Ordering
It is recommended to register a member before you place order online so that we can manage your order properly. Please refer to shopping workflow for more details.
Payment & Promotions
  • Fund transfer.
    • Bank name: DBS. Saving Plus A/C: 022-5-019668.

           * Fund transfer within same bank can be done in the same working day. Do write down you name in initial when you transfer by internet banking.

           * Please send me SMS or drop me an email after fund transfer with order # and amount information.

           * Please refer to our promotion page for more details.

Viewing Orders
If you are a registered member, you can view orders after you login to our online shopping system. Even if you are a guest you still can click Orders and Returns footer link and key-in your order number and check your order status.
Updating Account Information
Please keep your account information up-to-date, especially the delivery address. So that we can serve your more effectively.
Loyal Customer Reward
          * To encourage you to purchase DIY painting by number at our online shop http://paintbynumbers.com.sg, all customers are welcome to post your art work snap at our Facebook page: http://fb.com/PaintasticArtCraft.
          * Every month we give out one set of 40x50CM kit to our loyal customer, who is the first one post completed painting art work snap which painting size is 30x40CM or bigger in size. Also the painting kit should be purchased online within past two months. 
          * For redemption, simply send email to us with your selected item and associated order number within one month. We will ship to your local address for free. 
          * Other participants can enjoy 10% off for the next purchase within one month.